Return & Refund Policy
You are our king, we honor and respect you as a king. You have full right to return back the product if in case you are dissatisfied with your purchase. You will get your refund back immediately as and when we will receive the rejected parcel from your side. No questions - No reasons will be asked for your rejection will be asked from our side. All you need to do is to pack the parcel send it back to our official store address and contact our customer care for further assistance.
Returns & Refunds policy:
You are entitled to cancel your order within 2 days without giving any reason for doing so.
The deadline for canceling / returning an order is 2 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. The refund will be processed within 1 working day.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail : abcseasonstore@gmail.com or call on : +91 9173994679
We will reimburse you no later than 2 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement. Click Here for more info
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
-
The goods were purchased in the last 30 days
-
The goods are in the original packaging
The following goods cannot be returned:
-
The supply of goods made to your specifications or clearly personalized.
-
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
-
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. Click Here for more informations.
-
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
ABC Seson Store, 20th New Jagnath, Patel Building, Opp. Selection, Dr. Yagnik Road, Rajkot - 360001. Gujarat - India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail : abcseasonstore@gmail.com
Shipping Policy
We at ABC Season Store value the importance of Time. Our shipping methods are continuously updating, just to let our buyers have more good experience. We have tie up with all well known shipping service providers who ensures the fast and safe delivery of your package with no extra cost. Our 24 hours customer care department will be there with you through out in the process from your order till you get your parcel on hand. You will get tracking ID as well to track your parcel in the real time. It is our first and foremost responsibility to provide best shopping experience to you as a buyer. Here's are some of our shipping rules & regulations.
Minimum Delivery Timeline : Within 2 hours for regional delivery ( Rajkot City ) / 2 days for intercity delivery ( Gujarat State ) / 3 to 5 days ( Interstate / National Delivery ) and 6 days for International delivery.
Maximum Delivery Timeline : Within 10 hours for regional delivery ( Rajkot City ) / 4 to 6 days for intercity delivery ( Gujarat State ) / 6 to 8 days ( Interstate / National Delivery ) and 18 days for International delivery. The delivery time shall be calculated after shipping the order.
(a) People from "Rajkot city" near by 5 Km from our local store will get free delivery who buys atleast minimum order of Rs.100/-. (b) Our standard shipping charges are the basis of weight of the product i.e. Rs.50/- for upto 500 gram, Rs.60/- for 500 gram to 1 Kg, Rs. 70 for 1 Kg. to 1.5 Kg and so on. which would be applied for all states and union territories of India. However, you will get free delivery if you shop minimum amout of Rs. 1500/-* ( Depending upon the group categories of the products )